Privacy Statement

The following discloses our information gathering and dissemination practices for Campus Services (http://www.campusservices.harvard.edu/):

Information gathering

We use your IP address to help diagnose problems with our server and to administer our Web site by identifying (1) which parts of our site are most heavily used, and (2) which portion of our audience comes from within the Harvard network. We do not link IP addresses to anything personally identifiable. This means that user sessions will be tracked, but the users will remain anonymous.

Our staff occasionally monitors keywords search terms that users enter into the Campus Services search but this tracking is never associated with individual users.

Use of information

Campus Services staff uses the information gathered above to tailor site content to user needs, and to generate aggregate statistical reports. At no time do we disclose site usage by individual IP addresses. Web server logs are retained on a temporary basis and then deleted completely from our systems.

Campus Services analyzes traffic to the website using Google Analytics, a web metrics service. This information is used to generate statistics on web usage and assists us in improving the overall experience for our visitors.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Contacting Campus Services

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact:

Campus Services Technology & Logistics
65 Winthrop Street
Cambridge, MA 02138

Campus Services site contains links to other independently run Web sites within the Harvard network and to some sites outside the “harvard.edu” domain. Campus Services is not responsible for the privacy practices or the content of such Web sites.

Changes to this policy

An announcement of any changes to this policy will be posted prominently on the first page of our web site for three months before any changes go into effect.

Effective date

The effective date of this policy was January 2012.

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